Where can we
help you go?

Create an account in the Tuende app, add accurate contact details, allow the permissions needed for location and updates, then choose the service you need.

Tuende supports rides, package delivery and waste collection services. Available options may depend on your location and nearby providers.

Location helps show your pickup point, match you with nearby providers and support route and trip updates. You can manage location permission in your device settings.

You enter the service details and send a request. Nearby registered providers can respond, and an accepted request becomes a service agreement between you and that provider.

Yes. Tuende can capture separate pickup and destination contacts, and a third party may be named as the person responsible for payment.

You may cancel before a provider accepts without penalty. After acceptance, the provider’s cancellation policy may apply.

Use Tuende for supported everyday waste collection. Hazardous, toxic, medical, radioactive or otherwise illegal waste must not be submitted through the platform.

Registered waste collection companies or service providers receive and manage eligible requests.

Tuende can provide cities and municipalities with anonymised, aggregated information to support monitoring, service planning and operational improvement.

Use a strong, private password, keep your details current and contact Tuende immediately if you notice unauthorised activity.

Email info@tuendeapp.com with your request. Certain records may need to be retained where the law requires it.

No. The Tuende Privacy Policy states that personal information is not sold, rented or made available to unauthorised third parties.